Your PlayStation is more than just a video gaming console; it is also a means by which you can relieve stress, express yourself, and have fun when you have some free time.
It is figuratively and your worst nightmare to have your PlayStation taken from you.
And your worst fears might be realized.
It’s possible that your irate ex came over and stole your PlayStation 4 (PS4).
It’s possible that a burglar broke in and stole that along with several other pricey and valuable personal items.
Regardless of the circumstances, you are adamant about getting your console back.
You don’t want to have to shell out a couple of hundred dollars for a completely new PlayStation console.
It is not about the money for you; rather, it is a matter of principle in whatever you do.
Your PlayStation contains priceless memories as well as all of those countless hours of gaming experience that you’ve accumulated.
What should you do immediately if you discover that someone has stolen your PlayStation?
You can also check to see if the theft is covered by the homeowner’s or renter’s insurance policy that you have on your home or apartment.
Everything you said is true, and in the long run, it could end up being useful information.
However, there is no way that your console could be located and retrieved.
Is it possible to disable a stolen PS5?
Are PlayStations similar to mobile phones in that they come equipped with tracking features?
You have a few options available to you right now that will assist in the protection of your PlayStation console.
Let’s go over what each of these things is.
Is It Possible to Locate a Lost or Stolen PlayStation?
You can get assistance from Sony in locating a missing PlayStation console. You will need to retrieve the MAC address of your PlayStation 4 from your router, contact the customer support team at Sony, and then have the officer in charge of your case get in touch with Sony.
The next time your PlayStation logs in online, Sony will be able to locate it using the IP address, and if you have a warrant, the police should be able to enter your home and retrieve the console.
I am aware that this procedure appears to be extremely difficult, and I can assure you that it is.
Redditors have been talking about it in great detail for years and passing on what they’ve learned to one another, so allow me to pass on to you how to get your stolen PlayStation tracked and returned.
You will find out very soon that this is a perfectly reasonable expectation!
Make a report to the authorities by contacting the police.
Contacting your local law enforcement agency and filing a report with them should be your first and foremost priority here.
When your stolen console has been located and tracked (more on that in a moment), the authorities will have the authority to enter your home and retrieve it.
You will be provided with an incident number by the officer in charge, and this number can be used if you need to file a claim for the theft and break-in under your homeowner’s or renter’s insurance policy.
You may need this number to provide to Sony when you get in touch with them to start a case.
Again, more on that will be discussed in a moment.
Find Out the MAC Address of Your PlayStation 4 From Your Router
The next step is to retrieve the PS MAC address from your router, which is the next thing you need to do.
To accomplish this task using a PS4, you will need to:
- Proceed to the Settings option after entering the main menu.
- Scroll down until you find the System option, and then click on that. After that, navigate to the System Information menu.
- You will find the MAC addresses for both your local area network (Ethernet) and your wireless network here.
Make sure that the MAC address is written down somewhere.
Get in touch with the Customer Support team at Sony.
Contact the customer support team at Sony once you have the MAC address in hand.
When you have finished filing a report with the police, Sony will contact you to request the MAC address of the PlayStation so that they can mark it as stolen on their end.
After receiving the MAC address and the incident number from your police report, Sony will begin looking for the console as soon as you provide them with this information.
As a result, the game of waiting has begun, and you’ll need to keep your fingers crossed in the hopes that someone will decide to log in from your PlayStation.
Get in touch with the officer who is in charge of your case.
You must make it known to the law enforcement official who is handling your case that you have communicated with Sony and that they have reported the console as stolen.
You should provide them with all of the information that you provided to Sony.
Instruct the officer to get in touch with Sony and relay the incident case number to the company.
Additionally, request that the officer tell Sony to get in touch with him or her as soon as they identify suspicious activity on your PlayStation account.
How Sony Tracks Using IP Address
Sony can use the IP address to track the location of your stolen PlayStation whenever someone logs in using this console. This occurs whenever someone uses your stolen PlayStation to access their account.
Once someone logs in, Sony will record all of the information and send it to the officer of the law who is in charge of your case. That officer will then need to get a warrant from a judge to enter the location where the console is kept and remove it.
Rescue by the Police, as well as Handing in the PlayStation
After the judge has issued the warrant, the law enforcement officers will be able to go to the location where the device was pinging and enter that location.
They might be able to recover the items that were stolen from you and make the arrests necessary to bring those responsible for the theft to justice.
For the police to log the evidence, for any crime scene processing to take place, and for you to be able to retrieve your cherished PlayStation, you should anticipate having to wait a few weeks.
After that, you’ll have more time to unwind and engage in the activities and games you enjoy the most. Huzzah!
A Few Parting Thoughts
Sony is aware that their gaming consoles are among the devices that are stolen the most frequently available on the market.
Thieves are always looking for opportunities to get their hands on new or gently used PlayStation consoles because, well, they can sell the consoles for a profit or use them to fulfill their own gaming needs.
There is a procedure that can be followed by both Sony and the authorities to retrieve the device.
You should get moving on filing a police report and getting in touch with Sony as soon as possible with all of the relevant information in hand, now that you know how a stolen PlayStation can be located and tracked.