iPhone users are reporting issues with their voicemail after updating to iOS 11 or later. Instead of being able to listen directly on the phone, they must make a call through visual voicemail and then tap ‘Call Voicemail.’ An Apple support document suggests resetting your Networks Setting so that it resembles Visual Voice Mail’s settings- this can be done by navigating towards Settings > General > Reset Network Settings where you will find options for returning network connectivity back.
If resetting your Network Settings doesn’t work, Apple forums suggest enabling Airplane mode for 30 seconds to return Visual Voicemail. I’ve personally experienced the “Call Voicemail” issue every time I updated iOS 11 beta and rebooted my phone- after two tries with no luck on figuring out what was causing this pesky problem; it wasn’t until someone suggested turning off their WiFi connection did everything magically change back! Here’s how quickly you can enable/disable it.
- Swipe up from the bottom of your display anywhere on the Home screen.
- Tap the airplane icon.
- Wait 30 seconds then tap the airplane icon again.
To enable Airplane mode on your device, make sure the little airplane icon is no longer encased in an orange circle. This means that all connections are disabled and you can turn them back if needed by clicking through to System settings where it’ll be easy for you!
If you’re still experiencing this problem after following our guide, please let us know in the comments below and share your solution with others who might need it!
If you’re experiencing issues setting up your Visual Voicemail Apple offers these troubleshooting tips:
- Check your cellular connection. You can try making a call on your device, or swipe up on your Home screen and check that the cellular icon is lit up green.
- Call yourself to make sure you set up your voicemail.
- Call your iPhone from another phone to leave yourself a voicemail.