JLab Go AIR Will Not Charge [How to Fix!]

JLab Go Air earbuds have been on my ears for a while now. I can’t charge them.

They’re prone to wear and tear. It’s okay, some of these problems can be fixed.

We’ll now see how to fix charging problems with JLab Go Air earbuds.

How can I fix my JLab Go Air earbuds not charging?

You may not be able to charge your JLab Go Air earbuds if they are extremely dead and need to be recharged longer, the cable or charging port is damaged or faulty. 

Depending on what’s wrong, you might have to replace some hardware.

You can read on for more details about each of these issues and how to fix them.

Batteries haven’t been charged for a while

When the JLab Go Air earbuds haven’t been used for quite some time, their battery life will decrease.

It is also possible for the batteries to over-discharge, causing them to die off.

The batteries will run out of juice shortly after you start using them. 

If you don’t recharge them or buy new batteries, you’ll have to replace them.

Charger cable is damaged

A damaged cable may also be responsible for your earbuds not charging. 

Wires can easily fray and break as you use them.

The device may be bent and is no longer able to charge or sync with your smart device if that is the case.

Several charging ports are clogged with debris

You can make your charging ports busier by cleaning them regularly; this can lead to clogged ports and a problem with charging, where the battery can’t hold enough power to sustain your earbuds.

Take the debris out of the ports. 

You can’t fix it with anything but a toothpick.

Make sure you let the ports dry before plugging them in to charge.

Next time you need to sync them, you can.

Batteries are faulty

When the earbuds are overused, the battery can be damaged. This will prevent the earbuds from charging.

New batteries can be installed to fix this. 

Batteries can be purchased online for a reasonable price.

How to fix the charging problem

One of the most common questions you have right now is “how do I charge my JLab earbuds?”You’re in the right place, and you’ll get the answers you need.

There are several ways to fix the charging issue, including:

Use a direct power outlet instead of a USB hub

The use of a USB hub is useful; however, it may not be sufficient in some cases.

Most likely, the JLab Go Air earbuds will be able to be charged if you own a high-end computer or laptop.

It is recommended that you get a direct power outlet to ensure that the device is fully charged and ready for use.

An earbud charging case is used in most cases to charge the device. 

If this is the case, you need to find a different charging case and charge the earbuds again.

Thus, you can determine whether the charging case is faulty or not.

Do you have a loose or damaged charging port?

You can easily correct the problem by loosening the screws in the charging port and gently repositioning it if the JLab Go Air earbuds aren’t charging.

If you fail to do this, you may not be able to charge your earbuds. 

Your device or hearing may also be damaged.

Place the earbuds properly in the charging case

The earbuds can be charged properly if they are placed correctly in the charging case.

Reset the Earbuds

You can solve different issues by performing a hard reset.

Using this method will also remove any stored data, which can lead to more malfunctions.

Refer to the JLab manual for more information.

Moreover, it offers detailed instructions on how to format your device and reset it on its website.

How do I reset my JLab GO Air?

Follow these steps to reset your JLab Go Air earbuds:

  1. Keep the earbuds in the charging case if they don’t have sufficient charge. Ignore “JLab Go Air” on your Bluetooth device, which may be an iPhone or laptop.
  2. Tap an earbud seven times while it is charging.
  3. Repeat with the other earbud.
  4. Now you can take out the JLab Go Air earphones from their charging case.
  5. The earbuds can now be connected via Bluetooth.

How do you know if your JLab GO Air earbuds are charging? 

It is possible to see that the JLab Go Air earbuds are charging when you click on the device. 

At this point, however, you should check your Bluetooth device.

Your Bluetooth device should show it.

It could be that your battery isn’t fully charged or that your earbuds are being charged when your device shows that the earbuds are being charged.

How can you prevent your JLab GO Air earbuds from not charging? 

You may have been using the JLAB Go Air earbuds for quite some time, which may explain why they can’t be charged.

If they are worn out, you should get new ones or get replacements. 

It is always possible to return them and get a new set if you have a warranty.

A store that sells cell phone accessories or electronics will be able to help if your earbuds have no warranty. You’ll want to buy new batteries and try using them.


You should now be able to charge your JLab GO Air earbuds again after following the steps in this guide.

Frequently Asked Questions

My Jlab Go Air earphones won’t charge. How can I fix this? 

You may not be able to charge your device properly if your charging port is dirty. The best way to clean out the port is by using a toothpick. You need to check if the charging case is fully charged or if it is faulty if this does not work.

Can I get my JLab Go Air earbuds repaired? 

The store you purchased them from is the best place to return them to. A new set of batteries can also be purchased at an electronics store.

How can I keep my JLab Go Air earbuds from not charging? 

The batteries should be replaced if the earbuds are old. They can also be returned to the store where they were purchased.

I would like to purchase JLab Go Air earbuds online. Do they work with my Bluetooth device? 

Check your Bluetooth device’s manual to avoid any inconvenience. Further information about the earbuds and how they work can also be found on their website.

Their support team can also assist you if you have any questions. Your question will be answered in detail and they can help you with the problem.

How do I know if my JLab GO Air earbuds are charging? 

A solid red light will appear as soon as you put the earbuds in the charging case. A solid blue light will appear once they are fully charged.


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