When it comes to headphones that use Bluetooth technology, you should anticipate the unexpected.
Problems can arise with any model at any time, even the highest-quality ones available, such as the ones that JLab creates.
The headphones and earbuds manufactured by JLab are designed to allow you to connect with your music in virtually any environment.
You can put them to use around the house or when you go for a run outside.
They are not only lightweight, but they also fit well and generally remain connected fairly well.
However, there is a possibility that there will come a time when you go to turn on these headphones, and to your utter shock and consternation, these things simply will not power on.
Because you recently charged the battery, you are certain that it contains an adequate amount of power; consequently, you should not have any issues with this, right?
Therefore, what exactly is the problem here? Why won’t your normally fantastic JLab headphones turn on? What could be the problem? Many owners have taken their inquiries to online discussion forums, where they have repeated their questions.
Try some of the troubleshooting methods that have been suggested by other JLab users before calling a repair technician to see if that fixes the problem.
Some of these solutions are straightforward to implement, while others might require a little bit more work from your end.
Despite this, you should give them a shot before going to the repair shop and spending money on their services.
The JLab Headphones Will Not Activate [Problem Fixed]
There is a possibility that the connection between the two components of your JLab headphones is suffering from some kind of disruption. However, there is a possibility that there are more significant problems at hand, such as a faulty battery or internal components. If this is the case, then it is possible that your JLab headphones will never turn on again and you will need to purchase a new pair.
How exactly does one troubleshoot issues with JLab headphones?
What should you do if the charging port on your JLab headphones is broken?
Is there a way to get them to turn on that does not involve spending a lot of money on repairs?
Continue reading to learn how to troubleshoot the issue where your JLab headphones are not turning on as they should when you press the power button.
Make sure that their batteries are completely charged.
First things first,
If the battery is completely dead, these headphones will not turn on under any circumstances.
Check the battery if you find yourself asking, “What do I do if my Bluetooth headphones won’t turn on?” and finding no solution to your problem.
The charging process for JLab headphones typically takes about 90 minutes to complete.
Keep an eye on the charging indicator to ensure that it is glowing the entire time the device is connected to the charger.
If it is not, you may be dealing with a more serious issue than just a dead battery.
Verify that the charging cable is in good working order and has not developed any faults of any kind by using it to charge the device.
Force a Restart
You will need to perform a hard restart now that it has been determined that a dead battery or a malfunctioning charging cable are not the cause of the issue. “Okay,” you say, “How do I reset my JLab headphones?”
Even though it is not particularly difficult to do, I will give you a concise and step-by-step rundown of how to proceed.
To perform a hard reset on your JLab headphones or earbuds, you will need to follow these steps:
- Putting your earbuds back into their case is the best way to keep them safe.
- Tap the top of each earbud a few times until the power button lights up.
- If you have JLab headphones that cover your ears, you should look for the power button.
- Maintain pressure on the power button while the headphones are being powered on by doing so.
- If the JLab headphones you’re using have touch control, you should touch them and keep your finger there for a few seconds.
- If your initial attempt is unsuccessful, you can try this process up to three more times before giving up. This may require more than one attempt before it is successful.
Maintain a Constant Temperature
Headphones are susceptible to damage if exposed to temperatures that are too high or too low.
In conditions of extreme cold or heat, the internal components can become frozen or melted (respectively).
Make an effort to maintain a temperature that is more or less constant for your headphones.
It is important to keep them out of the direct sunlight and away from the intense heat during the summer months.
In a similar vein, during the winter they should continue to be shielded from the falling snow as well as the freezing temperatures.
After the temperature of the headphones has returned to normal, you should attempt to turn them on once more.
Examine the Components to See If They Have Been Ruined.
If everything else fails, you should check to see if any of the hardware has been damaged.
There is a possibility that the battery has completely run out of juice, or the connections between the two components may have been severed.
The impact of dropping your headphones can throw things out of alignment, which can in turn cause damage to the device.
Electrical shocks (such as short circuits) are capable of wreaking havoc on the battery, which is evidence that a new pair of headphones has a defect in the manufacturing process.
Do any repairs fall under the purview of the JLab warranty?
If it has been less than thirty days since you purchased your JLab headphones, you can use this form to submit a request to start the return process.
If you have any further questions, feel free to send an email to [email protected] or give us a call at (1-405-445-7219).
Any Bluetooth headphones or earbuds purchased after July 1, 2018, come with a limited warranty of two years regardless of the length of coverage purchased.
This essentially covers any manufacturing defects as well as any other problems that may arise with the craftsmanship of the item.
Because they are easily damaged, JLab strongly suggests that you handle your headphones with care at all times.
This warranty is fulfilled through the use of store credits; consequently, once your headphones have been received by JLab, you will be sent an email containing a store credit code that you can use to purchase anything in the JLab online store.
Take into consideration that the processing of claims may take up to three weeks.
How do I get in touch with the customer support staff at JLab?
If you are unable to get your JLab headphones or earbuds to turn on or function properly, you should think about getting in touch with the customer support services provided by JLab.
They can provide additional assistance in the form of troubleshooting methods and advice regarding your return and warranty policies.
A Few Parting Thoughts
JLab prioritizes durability in the construction of its headphones.
However, they are not invincible, and mistakes and mishaps are still possible.
If you are unable to get your headphones to turn on, try some of the troubleshooting methods described above.
If none of them work, make sure to get in touch with JLab so that they can determine whether or not the warranty on your headphones has expired.
There is a possibility that you will need to purchase new JLab headphones or earbuds shortly.