Beats Flex is this really odd mish-mashing of the Beats X and the higher-priced Airpods.
But, for the most part, it works.
The Beats Flex come at a much more reasonable price point while still exhibiting a strong and consistent Bluetooth connection quality, auto-play/pause, and a functional design meant for the everyday user.
Of course, there are reports from users that their Beats Flex keep randomly disconnecting for no obvious reason.
But, as we all know, there is always a reason.
From dirty earpieces to the need for a firmware update, just about anything can cause a disruption in your device’s Bluetooth connection.
Sometimes, all it takes is a quick, hard reset.
It’s like they say on the British comedy show The IT Crowd, “Have you tried turning it off and on again?” It seems so simple, yet many people overlook the fact that these devices sometimes need to be reset.
There could, however, be more troubling reasons for a constant disconnection.
And that is why I am here.
As someone who has several sets of wireless earbuds and headphones, I’ve experienced similar issues.
At first, it can be pretty darn confusing, trying to figure out what could be causing such an obnoxious interference.
After all, you only want to chill to some good music or enjoy the latest episode of your favorite true-crime podcast.
But then, you have to wonder “Why do my Beats headphones keep turning off?” or “Why are my Beats constantly disconnecting?”
Let us take a closer look at what could be causing these issues and how you can attempt to troubleshoot them.
Why Does My Beats Flex Keep Disconnecting? (Answered!)
Your Beats Flex could be disconnecting for several reasons, ranging from having these headphones paired to multiple Bluetooth devices at once to the earphones needing a firmware update. Troubleshooting can be as easy as cleaning or resetting the Beats Flex or as complex as having to check for electrical interferences or broken wiring.
What causes interferences with Bluetooth devices like this?
Do Beats Flex get overcharged and have problems as a result?
How do you reset your Beats Flex or check for updates?
Read on to learn more about why your Beats Flex might be disconnecting and what you can do about it before resorting to contacting Apple Support.
Can you overcharge Beats Flex?
The Beats Flex headphones include a lithium-ion battery and can be charged overnight.
Because they have this kind of battery kind, there is extremely little possibility that you will overcharge them.
Why won’t my Beats stay connected to my phone?
If there is any environmental interference, your Beats Flex may have problems connecting to your phone.
Anything that uses the same wavelength as Bluetooth devices, such as your microwave oven, might create Bluetooth connection interference.
However, as long as you remain at a safe distance from these objects, you should be alright.
It’s possible that your phone or Beats Flex needs to be updated, or that earwax or other debris has clogged the connections in the earpieces.
Why does Beats Flex disconnect from my computer?
Your Beats Flex may be linked to your Mac or Windows PC so that you may browse your large music library or watch your favorite Netflix program without interruption.
Several Beats Flex consumers have stated that their earbuds frequently disconnect from the computer and must be re-paired. They’ll notice that there’s a connection but won’t be able to hear anything.
One solution you may attempt in this situation is to completely remove the Bluetooth drivers from the computer and install them from the manufacturer’s website instead.
If you’re using a Windows PC or laptop, follow these steps:
- Using the Windows + X key on the keyboard and holding it down.
- Selecting the Device Manager option.
- In Device Manager, we’re adding Bluetooth support.
- Uninstalling the Bluetooth driver by right-clicking on it and selecting ‘uninstall’.
This will urge you to tick the option labeled “delete the driver program” to uninstall the driver software entirely from your computer.
After you’ve deleted the Bluetooth driver, go ahead and download and install the drivers from your computer’s manufacturer’s website.
Why do my Beats headphones keep turning off?
For a variety of reasons, your Beats headphones may be shutting off.
Is it difficult for them to maintain a charge? Is it possible that the Bluetooth connection isn’t strong enough? Is there anything in the local vicinity that may be interfering with them? Are there any cables that are visible?
Examine your headphones before moving on to troubleshooting.
What Should You Do If Your Beats Continue to Disconnect
So, here’s the deal: what works for some people may not work for others.
Some Beats Flex owners have reported success with these troubleshooting approaches, while others have reported failure.
In certain situations, the earphones were beyond repair due to a manufacturing flaw, excessive damage, or critical hardware failure.
However, this may not be the case for you.
So, before you call Apple Support and leap the shark, try one of these approaches to see if it helps you build a better connection.
Examine for Potential Interferences
First and foremost.
What kinds of items in your environment may be interfering with your work? Interfering devices operating on the same wavelength can break Bluetooth connections.
Before reconnecting your Beats Flex to your listening device, make sure any other gadgets in your near area are switched off and disconnected.
Disconnect from Other Devices
If you have your Beats Flex linked to many devices, disconnect the ones you aren’t using right now.
Before you link them with your desired listening device, you should try resetting them.
Flex Your Beats and Reset Your Beats
Are you ready to reactivate your Beats Flex? It’s quite simple and, in many circumstances, all that’s required to develop a solid relationship.
Here’s how you can do it:
- For 15 seconds, press and hold both the power and volume down buttons.
- You can now release the buttons whenever the LED indicator light begins to flash. This means your Beats have been reset and are ready to link with your iPhone, iPad, or another listening device.
Flex Your Beats and Keep It Clean
It is impossible to overstate the importance of cleaning your earphones or headphones. Seriously.
You might not know how much muck gets stuck in your earbuds, but it occurs — and it can create a variety of issues, from muted sound to connection issues.
Apple suggests wiping your Beats Flex clean with a dry cloth to remove grease and dust.
(Whatever you do, don’t clean the earphones with any kind of spray or soap!) Clean the sliders and headband cushions with a moist towel and soap.
Before using your earphones again, make sure they are completely dry.
Keep an eye out for updates.
Download and install the Beats Updater app if you haven’t previously done so.
This useful program is a must-have for keeping your firmware current.
To utilize it, you’ll need to be running the most recent version of iOS or iPadOS, although you can check for updates by opening this app.
Bluetooth devices might sometimes fail to connect correctly due to a needed update.
Look for any broken wires.
This may appear to be simple, yet many of us, including me, are guilty of neglecting it.
Beats Flex is essentially wired-wireless earbuds, and anything with cables has the potential to break.
Your earbuds might not be able to connect or even turn on if this happens.
Make a thorough inspection of all electrical components for any potential damage.
Troubleshooting Bluetooth connection difficulties may be time-consuming and unpleasant.
Although the Beats Flex can typically maintain a solid Bluetooth connection, there are times when it struggles.
Try the troubleshooting options listed above, but if none of them appear to help, contact Apple Support for assistance.